We have attempted to contact several times, however we have never received a response. “Unable to update software on the internet but overall quite a good tool” (Dave, Sep 2010) “My only issue is trying to update online, i connected the tool to my laptop and the device driver loaded no problem, however i still have no icon on my laptop or listed programme where I can access the tool or manufacturers website.”(John, May 2012) “Sadly there is no way to contact the manufacturer for a software update, as it’s not given on the product or listed in the booklet.” (K. “The instructions on how to update the software weren’t included in the purchase.” (Sholdon, Jan 2014) “Not very good even with firmware 2.7 can’t find any update on the www, does not work with modern cars could not reset 2009 Skoda Octavia 1.6tdi service light waste of money” (Mark, Aug 2013)
One of the reasons most often given for negative reviews on Amazon is due to the lack of updating Various forums are also full of queries on how to update the VS450 but no one seems to have any luck with the update process.
Connecting to a computer using the USB cable provided does install, however provides no form of software or updating method, using the update option on the VS450 device also doesn’t provide any method of updating. Unfortunately every response has to be the same, we explain how updating the VS450 is a notorious issue, as there are no update files, update software or links to an update website included with any of the documentation that is provided with the Vgate Scan VS450. Every month we get several emails asking how to update the Vgate VS450 it is this kind of problem why we setup Vagcom-obd, in an attempt to help other people trying to diagnose and fix problems with their vehicles.
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